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Frequently Asked Questions How many times a year are auctions held? What type of auctions are held? Is it possible to examine the items before the auction? Is it necessary to book in order to visit an exhibition or to attend an auction? How do I get information on a lot I’m interested in if I can’t examine it personally? How can I get a condition report? How can I purchase a catalogue? How can I participate in an auction? How can I make a purchase at Della Rocca Auction House? How can I place I bid if I am unable to attend the auction in person? What is a written/absentee bid? How much should I bid for a lot? Can I change or cancel a written bid or a telephone bid? How will I know if my absentee bid has been successful? If I purchase at an auction, how and when should I pay? How and when should I collect the purchased lots? Is it possible to purchase after an auction? What are the necessary procedures in case I wish to have an auction estimate on an item I own? I have property I wish to sell at an auction. What are the procedures necessary? What other services does Della Rocca Auction House offer? How many times a year are auctions held? Della Rocca Auction House generally organizes 5 to 6 auctions a year, two of which are devoted to design. The auctions are held in the months of March/April, May/June, September/October, November/December. What type of auctions are held? The auction sales cover all ranges of antiques, art, design and collections in general. Is it possible to examine the items before the auction? It is possible to view all the lots on sale in the public exhibitions scheduled about a week prior to the auctions. The exhibition allows the public to examine the objects and ascertain their authenticity, state of conservation, origin, type and quality. The prospective buyer is committed to examining the lot personally before purchase. Is it necessary to book in order to visit an exhibition or to attend an auction? No, it isn’t; both the exhibition and the auction are open to the public. It is necessary to register before an auction and collect a number of participation only in case you wish to place a bid. It is possible to register prior to the beginning of an auction. How do I get information on a lot I’m interested in if I can’t examine it personally? If you can’t visit the exhibition, you can contact Della Rocca Auction House and ask one of our experts for information on the lot you are interested in, or request a condition report, which is a detailed description of the state of conservation of the lot. How can I get a condition report? Either by telephoning our offices, or by fax or email, specifying the lot number you are interested in and your name and address. How can I purchase a catalogue? The complete catalogue of each auction is available online. The paper catalogue is generally available at our offices three weeks prior to the auction sale. It is possible to make a catalogue subscription and thus receive them by mail. For more information, visit our catalogue purchase page. The hammer price is the highest bid at which the lot is purchased. A commission of 21% inclusive of VAT is added to the ‘hammer price’. It’s the minimum selling price below which the lot cannot be sold. The reserve price is confidential and is defended by the Auctioneer through adequate bids. If the bidding does not reach the reserve price during the auction, the lot remains unsold. How can I participate in an auction? To participate in and purchase at an auction you will need to register by filling in the relevant participation form. You must bring a valid proof of identity (such as a driving license, identity card or passport) and your taxpayer’s code number. After having registered you can collect a personal number of participation which allows you to take part in the auction and place bids. To place your bid simply show the Auctioneer your participation number. The Auctioneer will take increasing bids on each lot until only one bidder remains. The final bidder purchases the lot. How can I make a purchase at Della Rocca Auction House? Before participating in an auction, carefully read the Sale Conditions printed in the back of the catalogues. We add a commission of 21% inclusive of VAT to the hammer price. You can read the Sale Conditions in full form at the conditions page. How can I place I bid if I am unable to attend the auction in person? You can also purchase at an auction by means of a written bid or by means of a telephone bid. In both cases, the bid forms must be filled in, signed, and faxed or handed in at our offices 24 hours prior to the beginning of the auction. For more information, please read the buying page. What is a written/absentee bid? The written/absentee bid, or order bid, is a written commission with which the Buyer authorizes Della Rocca Auction House to purchase one or more lots on his/her behalf at the lowest possible price (taken into account the reserve price and all competing bids in the salesroom). On the written bid form you must indicate the maximum bid amount (excluding the Buyer’s Premium) you are willing to make for each lot. To make a written/absentee bid you must complete and sign the relevant form, returning it personally, or by fax or email within 24 hours prior to the starting time of the auction. In the event of two or more identical bids for the same lot, the earliest received will take precedence. The form is available at our offices during the exhibitions, at the back of the catalogues or you can download it directly at written bid form. How much should I bid for a lot? The bid should be equivalent to the maximum price you would be willing to pay if you were present in the salesroom. On the basis of your written/absentee bid, Della Rocca will try to purchase the lot on your behalf at the minimum possible price, taken into account the reserve price and all competing bids in the salesroom. In addition to the hammer price, the Buyer will be charged the Buyer’s Premium and any packing and delivery expenses. The telephone bid, or telephone order bid, is a written commission with which the Buyer registers for telephone bidding. A Della Rocca’s representative will call you from the salesroom shortly prior to your specified lot(s), enabling you to place your bids in real time. In order to benefit by this service, you must complete and sign the relevant form and return it personally or by fax within 24 hours prior to the starting time of the auction. We can’t execute telephone bids for lots of value inferior to EUR 500,00. The form is available at our offices during the exhibitions, at the back of the catalogues or you can download it directly at telephone bid form. Can I change or cancel a written bid or a telephone bid? Yes, you can. You must contact our offices or send a fax within 12 hours prior to the starting time of the auction. How will I know if my absentee bid has been successful? After the auction, Della Rocca’s will send a newsletter to all the Buyers who participated by means of the absentee bid forms. If I purchase at an auction, how and when should I pay? The following payment methods are accepted: - cash (subject to certain restrictions); - bank draft, subject to preventive approval of the issuing bank; - personal check, subject to agreement with Della Rocca’s; - wire transfer. The lot(s) purchased must be paid no later than 10 days after the auction. For more information, visit our how to buy page. How and when should I collect the purchased lots? The Buyer can collect the purchased lot(s) in person or arrange to have them delivered/shipped. Della Rocca’s does not carry out delivery; however, if requested we can help Buyers to arrange delivery with qualified firms. The purchased lot(s) must be picked up within 10 days from the auction sale. Lots uncollected within this deadline will be subject to storage expenses. For further information on payment and pickup, go to our how to buy page. Is it possible to purchase after an auction? Unsold lots can be sold subject to the owner’s authorization. In this case, Della Rocca’s commissions are applied to the agreed sale price. What are the necessary procedures in case I wish to have an auction estimate on an item I own? To get an auction estimate you can proceed in one of the following ways: 1) fix an appointment to bring the item to Della Rocca Auction House; 2) arrange a specialist visit; 3) send an evaluation request by email to valutazioni@dellarocca.net. For more information, visit our services page. I have property I wish to sell at an auction. What are the procedures necessary? The procedures necessary to sell property at an auction are the following: 1. Evaluation of the property. 2. Signing the selling contract. For more information, visit our selling page. What other services does Della Rocca Auction House offer? Della Rocca Auction House offers the following services: Evaluations, Appraisals and Inventories, Private Purchase and Sale. For more information, visit our services page. |
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